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ISO/IEC 20000:2018 Transition – Live Online – 14 PMI PDU Course.

Original price was: £ 3,357.60 GBP.Current price is: £ 1,678.80 GBP.

• Includes PECB certification and exam fee (Exam voucher validity 12 months)

• PDF PECB training materials included

• A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued by PECB

• In case of exam failure, you can retake the exam within 12 months, from date of enrolment for free

• Earn PMI PDUs 14

• Get Additional 14 PDUs for PMI Certification Renewals

The ISO/IEC 20000 Transition training course enables you to gain a thorough understanding of the differences between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018. During this training course, you will be able to acquire the necessary knowledge and expertise to support an organization in planning and implementing the process of transitioning from an ISO/IEC 20000-1:2011 SMS to ISO/IEC 20000-1:2018 in a timely manner.

After becoming acquainted with the new concepts and requirements of ISO/IEC 20000-1:2018, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000:2018 Transition” credential. By holding a PECB Transition Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to successfully apply the ISO/IEC 20000-1:2018 changes to an existing SMS.

Who should attend?

  • Managers, trainers and/or consultants involved in an ISO/IEC 20000-1:2018 SMS transition
  • Individuals responsible for the transition process from ISO/IEC 20000-1:2011 to ISO/IEC 20000-1:2018
  • Auditors seeking to perform the ISO/IEC 20000-1:2018 transition certification

Learning objectives

  • Learn about the main differences between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018
  • Comprehend the new concepts and requirements of ISO/IEC 20000-1:2018
  • Learn how to effectively apply the ISO/IEC 20000-1:2018 changes to an existing Service Management System (SMS)
  • Understand the new high-level structure of ISO/IEC 20000-1:2018 and learn how to apply it to an existing SMS

Educational approach

  • This training is based on both theory and best practices used in the process of transitioning from ISO/IEC 20000-1:2011 to ISO/IEC 20000-1:2018
  • Lecture sessions are illustrated with practical questions and examples
  • Practice tests are similar to the certification exam

Prerequisites

A fundamental understanding of ISO/IEC 20000-1 and comprehensive knowledge of the transition processes.

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